Investor Relations

Investors have become increasingly sophisticated and are demanding greater transparency into their investments.  The Maples Group provides tailored solutions to facilitate connectivity and ongoing communication between managers and investors.  Our services include:

•  Performing investor due diligence, including KYC and AML services, in accordance with AML legislation in applicable jurisdictions
• Processing capital calls, distributions and expense payments on behalf of the fund, ensuring that the capital calls and distributions are executed through an account in the name of the private fund
• Maintaining the investor register of the fund
• FATCA and CRS filings for applicable jurisdictions
• Operating, monitoring and reconciling bank accounts in required currencies on behalf of the fund
• Providing secure, online access to investor reporting including contract notes, statements, notices and other ancillary documents and correspondence
• Providing timely responses to ad hoc enquiries from investors and their authorised representatives

We provide an exceptional client service experience and take a high touch approach to delivering the information needed to allow managers to focus on their core competencies.  Further supporting this approach is our robust and intuitive online reporting platform which provides secure web access to a variety of current and historical documents including capital statements, call and distribution notices, quarterly and annual financial statements, market updates and newsletters, and other relevant fund information so that investors can have a clear view into their investments.